Return Policy

We have a 07 day return & refund policy, which means you have 07 days after receiving your item to request a return. But you have to complaint it in 24 hours after receiving the order to solve your issue on priority basis.

Item Received In Damaged Condition/ Manufacturing Defect / Wrong Product Delivered. If You Have Received Damaged Product Or Wrong Item Please Mail Us on return@pinstitch.in With Your Order Number And Received  Product Picture Within 24 Hours. If You Have Any Problem In Product You Have To Register A Complain Within 24 Hours.

We Will Try And Replace The Product As Soon As Possible  Otherwise  Your Amount Will Be Refund In Your Account Within 7 Days.

*If you want to return then you have to do courier at our address mention on parcel. you need to provide return parcel details through call or WhatsApp. When we get your parcel we will contact you and refund by PayTm , Google Pay Or Bank Transfer.Refund amount will not given In cash.

Each Product Is Quality Checked Verified And Then Shipped To Customer, But Due To Manual Errors Can Happen And Hence We Refund Your Amount As Discuss With Company.

* Due To Following Factors Refund & Replacement Are Not Acceptable: -

Color Change : If In Color There Is Miner Difference That Is Not Accepted

For Demo: If You Click Red Color Product  Picture In Your Phone Or Camera That Is Shown Like Dark Red Or Maroon Type.

So Kindly Inform You That In That Case Your Product Is Not Acceptable. - Color Accepted For Refund Like You Have Place Pink And Received Black So That Is Accepted.

PRODUCT RETURN  AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :-

  • Product is washed/damaged/worn
  • Part of missing delivered full product 
  • Products must be in their original condition
  • Products which were sold as combos/sets, are not eligible for return/replacement as individual items
  • If, according to your opinion you don't like the product, this return reason is not acceptable
  • Replacements will be made basis availability of that product on the website
  • In case of damaged from your side, this product is non-refundable

 

* Size Issue:- If Available Size Then You Wants Different Size Then Tell At The Confirmation Call Time. If One Time Your Order Shipped Then No Change Or No Replace For Size Issue.

* Stitched Issue: - If We Send Unstitched Product Or Semi- Stitched Product And Stitched By Customer That Is Not Accept For Refund Or Replacement.

*Washed Product :- If Any Product Washed By Customer Then In That Case Product Not Accept For Refund Or Replacement.

* Cancellation System

- If You Want To Cancel The Order Then Send Mail or Contact Us Within 24 Hours After Placed Order By You.

- If You Want To Cancel Order And Not Able To Send Mail Then Our Confirmation Team Call You For Order Confirmation At That Time Tell Them For Order Cancel. So We Will Cancel Your Order From Here.

 - If You Want To Change Your Shipping Address You Have To Send Mail Within 24 Hours Otherwise After Shipped The Parcel Address Can Not Be Changed.